Advice & Rules

How do I request a refund?

Only deposits and/or invoice payments made within the past seven days are eligible under the platform’s refund policy. Approved refunds are returned to the original public...

Terms of Service

Using Suneku implies your acceptance of the following terms: These terms apply to the service running on suneku.com and its subdomains, referred to as Suneku from...

Privacy Policy

Suneku Financial Company and its affiliates (hereinafter, 'Suneku Financial Company', 'Suneku', 'we', 'us' or 'our') are committed to protecting and respecting your privacy. This...

Can I use your service as a long-term wallet?

You should never use an exchange (this or any other) as a long-term wallet. You should only use it as a temporary wallet while you trade. Once you are done you should withdraw...

Can I have multiple accounts?

No. Only one account per person is permitted. People that create multiple accounts in Suneku risk having their accounts closed and their coins partially or completely confiscated....